"They called and the owner basically said he'd wait for me to get there.  Yeah. you try calling a place after hours to see if the 'owner' will 'wait' until you get there....Cell Repair provided me with another way of charging my phone and were very intent on fixing it so I could charge it the 'normal' way. 

Polite people, fast service, good location - what more could I have asked for?"

Business owners don't necessarily like waiting on their customers...just as customers hate waiting in lines. But business owners need to possess a certain kind of patience, the extraordinary type, in order for their business to flourish. If you can do this for your customers, they will appreciate it and spread the word.