"...They do so much more customizing for you and their products are at a lower price even though they are the same. The owner did bend over backwards including staying 2 hours later than his closing time just to make sure my fiance and I were getting exactly what we wanted. We ended up ordering all our family room furniture there..."

As a furniture dealer, you honestly can make more money not by extending your hours, but by caring for the needs of your customers. Does that sound easy enough? If you think you can't do this, then you shouldn't be in business. Ironically, there are businesses (pizza restaurants, etc.) that I know of that literally shut their doors from the public around after lunch, and never open again for the rest of the day, because they only bake a certain amount of dough for the day. This is certainly not the case when it comes to furniture dealership!